Privacy Policy

PAN – Ocean Experiences Last updated: July 2026

1. Who We Are

PAN – Ocean Experiences is a private boat charter and excursion service operating in Malindi, Kenya.

Contact: info@pan-experiences.com WhatsApp: +39 348 841 1954 | +44 7903 624706 Website: www.pan-experiences.com

2. What Data We Collect

When you contact us or make a booking, we may collect:

Your name
Email address
Phone number / WhatsApp number
Number of guests and preferred dates

We do not collect payment card details directly — deposits and payments are handled separately via agreed methods.

3. How We Use Your Data

We use your personal data solely to:

Respond to your enquiries
Confirm and manage your booking
Send booking-related communications

We do not use your data for marketing purposes without your explicit consent, and we never sell your data to third parties.

4. Cookies

This website uses cookies to ensure basic functionality and to understand how visitors use the site. You can manage your cookie preferences via the banner shown on your first visit.

5. Third-Party Services

Our website may use third-party tools including:

Google Analytics (anonymous traffic analysis)
WhatsApp (booking communications)

These services have their own privacy policies which we encourage you to review.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

7. Your Rights

Under GDPR, you have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent at any time

To exercise any of these rights, contact us via WhatsApp or email.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on this page.